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Order policy
Cancellation policy
Contact us promptly when plans change so we can help before shopping begins.
Before fulfillment
Email info@resortdelivery.com as soon as possible. Orders canceled before fulfillment begins can be canceled without shopping-related charges.
After shopping begins
Once items have been purchased, returned items will be handled according to local retailer policies. Purchased perishables, special-order products, and other non-returnable items may remain the guest's responsibility.
Same-day orders
Same-day orders may enter fulfillment quickly. Cancellation options depend on whether shopping has started when your email is received.